1. Introduction

My Inner Look (MIL) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, book our services, or communicate with us.

2. Information We Collect
 

• Personal Information: Name, email address, phone number, service preferences, and booking details.

• Payment Information: Processed securely through third-party providers (e.g., credit card, PayPal, Venmo). MIL does not store your full payment details.

• Communications: Records of emails, text messages, or inquiries you send us.

• Website Data: Basic analytics such as page visits, time spent on site, and referral sources (collected via cookies or similar technologies).
   

3. How We Use Your Information
 

• To process and manage bookings, deposits, and payments.

• To communicate with you about appointments, changes, and service details.

• To provide customer support and respond to inquiries.

• To send service-related updates, reminders, or promotional offers (with opt-out options).

• To improve our services, website, and customer experience.
   

4. Sharing of Information
 

• Service Providers: We may share necessary details with trusted third-party providers (e.g., payment processors) to deliver services.

• Legal Requirements: We may disclose information if required by law, regulation, or legal request.

• No Sale of Data: MIL does not sell, rent, or trade your personal information to third parties.
   

5. Data Retention and Security
 

• MIL retains personal information only as long as necessary to fulfill the purposes outlined in this Policy.

• Payment information is processed by secure, PCI-compliant third-party systems.

• Reasonable technical and organizational measures are used to safeguard your information.
   

6. Cookies and Tracking

Our website may use cookies and similar technologies to analyze site traffic, remember preferences, and improve your experience. You can disable cookies through your browser settings, though some features of the site may not function as intended.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Withdraw consent for marketing communications (reply STOP to texts or unsubscribe from emails).

• Request information on how your data is used.

To exercise these rights, please contact us using the information below.

8. SMS Communications

By providing your phone number, you consent to receive appointment-related text messages from MIL. You may opt out at any time by replying STOP.

9. Children’s Privacy

MIL services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

10. Updates to This Policy

MIL may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the effective date noted at the top.

11. Contact Us

For questions or requests regarding this Privacy Policy, please contact us through the Contact page of our website.